Job Description

Job Description

Job Description

At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world's fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We're driven to push boundaries and think beyond today to deliver strategies, and we're just getting started.

While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!

About Us:

At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creative to scale the world's fastest growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast paced culture. We're driven to push boundaries and think beyond today to deliver strategies, and we're just getting started. Our ability to stay at the forefront of the industry has fueled our success and will guide us in paving the path forward.

 

Our Values:

Loyalty - We emphasize the importance of trust, investing in and supporting each other

Authenticity - We prioritize genuine communication and meaningful connections

Ambition - We have hunger for success and resilience in the face of challenges

Founder Mentality - We model attitudes and behaviors that reflect a sense of ownership, care and determination

 

Position Overview:

The Account Manager plays a pivotal role in the day-to-day execution of client programs, working in partnership with the Client Services teams and our COE (Center of Excellence) to execute social-first marketing strategies built to deliver on client goals. Account Managers are stewards of the VN process and proactively manage the campaign execution. They display exceptional time management and organizational skills and thrive on adaptability, assignments, and tight deadlines. The Account Manager is responsible for successful project delivery and oversees Account Coordinator(s) and Account Executive(s) from project initiation to successful campaign execution and delivery. 

 

What You'll Do Here:

• Proactively build strong relationships with internal and external stakeholders;
• Demonstrate a good understanding of influencer, affiliate, and social media marketing and keep up to date with current industry trends;
• Develop a clear understanding of clients' goals and objectives and can translate that into actionable tasks and manage the outcome;
• Demonstrate tactical proficiency in influencer management, 1:1 affiliate partner management, managing CRM systems, proficiency in mass email design, ongoing performance tracking and reporting on results;
• Execute and oversee strategies including influencer marketing, affiliate strategy, CRM strategy, community management etc.; 
• Develop email newsletters for affiliates, outlining exclusive offers and marketing expectations with oversight from the senior leadership team;
• Exhibit effective project management working closely with team to prepare status reports for client;
• Be a master of process and care about the minutiae of how work is done to ensure efficiencies and practicalities;
• Effectively work within account budget parameters and assist with budget management;
• Participate in presentation process including research, audits and proposal development;
• Manage team development and growth to meet the demands and expectations of clients;
• Oversee your teams influencer marketing campaigns through VN's proprietary platform.

 

You'll Need To Have:

• At least 3 years of experience in advertising services, influencer marketing, affiliate marketing, etc.
• Experience working as a part of an IAT (inter-agency team).
• Experience in developing and executing successful client programs.
• Experience working on affiliate programs with total revenue exceeding $1M. 
• Direct experience with CRM & Mail Merge tools and platforms
• Experience working with complex Excel/Google Sheet processes, formulas, and script integration
• Passion and understanding for the interest of influencer and affiliate marketing
• Experience with effectively delegating and/or executing many tactical assignments and accurately elevating and reviewing the work of junior staff. 
• Proactive and unafraid to manage up. 

 

Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.

Compensation Philosophy:

At Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels.

Compensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact.

AI in Recruitment:

Viral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates – our hiring teams make all hiring decisions. AI note-taking tools may be used during interviews.

DEI Commitment:

Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.

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